Refund and Returns Policy

Digital Products – No Refund Policy

At BestMove, we are committed to delivering high-quality digital products that enhance your dance journey. Since our products are digital and instantly accessible, we do not offer refunds or returns once a purchase is made.

Exceptions for Refunds

We may consider a refund in the following cases:
✔ Duplicate Purchase – If you accidentally purchased the same product twice, contact us within 48 hours for a resolution.
✔ Technical Issues – If the product file is corrupt, inaccessible, or does not work as described, and we are unable to resolve the issue, a refund may be issued.
✔ Incorrect Product Delivery – If you received the wrong file due to a system error, we will provide the correct product or issue a refund.

Note: Refund requests must be submitted within 7 days of purchase with valid proof of the issue.

How to Request a Refund

📩 Email Us:
🔹 Subject: “Refund Request – [Order Number]”
🔹 Include your order details and a brief explanation of the issue.
🔹 Attach screenshots or proof of the issue (if applicable).

Our team will review your request and respond within 3-5 business days.